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Privacy Policy

Overview:

The purpose of this Privacy Policy is to describe how IVY Global Academy, Inc. collects, uses and shares information about you through our website owned and controlled by us, including www.ivyglobalacademy.org (collectively referred to herein as the “Site”). Please read this notice carefully to understand what we do. Your use of our Site is also governed by our Terms of Use.

Information Practices:

Every effort has been taken to ensure the accuracy of the information on the website; the content is naturally subject to change. We are not responsible for any damages arising out of the use of the information held on this server.

We assure that all our downloadable certificates’ content is virus free. However, IVY Global Academy can accept no liability for damages resulting from virus infection.

What you consent to by using our site:

Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law. If you do not agree with these terms, then please do not provide any your Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our Site.

Information collected by IVY Global Academy

Personally Identifiable Information: We collect Personally Identifiable Information that you provide to us when you register for an account, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates or Online certifications, participate in our public forums, send us email messages, and/or participate in Online Certifications or other services on our Site. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Online Certifications offered by IVY Global Academy, and send you email messages about Site maintenance or updates, if any.

Account Registration: If you register for an account on our Site, you may be required to provide us with Personally Identifiable Information such as your name and email address.

Updates: IVY Global Academy may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name and email id, date of birth, photo identification document & address etc.

Forums: IVY Global Academy may offer public forums from time to time (the “Forums”) where you can share comments and thoughts. In order to participate in the Forums, you may be required to register with us and/or provide us with Personally Identifiable Information such as your name and email address etc. Personally Identifiable Information shall not include any information posted or sent by or to you via any public Forum. Please keep in mind that information you post or make available in Forums will be publicly available. Accordingly, you should be careful when posting any personal or sensitive information. Please also reference our Terms of Use for our Rules for Online Conduct and additional information about proper use of our Forums.

Participation in Online Certifications: IVY Global Academy offers users the opportunity to participate in an Online Certification. If you desire to achieve any Certification offered by IVY Global Academy, you will be asked to provide us with certain information necessarily required to grant such certification. This information may include, among other things, your name and email id, date of birth, photo identification document & address.

If you participate in an online Certification, we may collect from you certain aspirant-generated content and also certificate related data such as aspirants’ responses to eco system, exams process and surveys.

Non-Personal Information: When users come to our Site, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.

In order to enhance online experience and track website performance, our website also use or may use cookies and/or web beacons (it’s a small text file which gets placed in your computer hard drive and can be retrieved later) to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. Essentially, cookies are a user’s identification card for the IVY Global servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow IVY Global to serve you better and more efficiently, and to personalize your experience at our Site. Cookies and web beacons are not used to retain Personally Identifiable Information. Cookies will never store credit card information as they’re processed using Secure SSL using payment gateways. From time to time we may also use additional typical methods of collecting data.

You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, many functions and conveniences of this Site may not work properly.

Communications with IVY Global Academy:

We may receive Personally Identifiable Information when you send us an email message or otherwise contact us.

Third Party Sites: We may receive Personally Identifiable Information when you access or log-in to a third party site, e.g. Facebook, Gmail etc. from our Site. This may include the text and/or images of your Personally Identifiable Information available from the third party site.

We are not responsible for the privacy policies and information practices of third party websites. Please read privacy policies of third party websites as every website has different terms of use and privacy policies.

Surveys: We may receive Personally Identifiable Information when you provide information in response to a survey operated by us.

Partner sites providing Online Certifications related tools and services to IVY Global Academy users may collect nonfinancial individual level user data regarding the individual’s use of that partner site while engaged with such Online Certification related activities, and the partner sites may share that data with IVY Global Academy for the purpose of improving IVY Global services, the partner site’s services, and the individual’s certification experience. This data includes information such as the amount of time spent on the partner site and pages viewed.

Third Party Credit Card Processing: IVY Global Academy provides you with the ability to pay for Online Certifications and other services using a credit card through a third party payment processing service provider. Please note that our service provider – not IVY Global – collects and processes your credit card information.

You can browse our website without registration. We may collect and store the information that you voluntarily disclose to us, in order to access our free tests and discussion forum. We do not share your personal information with any third party. We do not collect information about our visitors from email databases, private/ public organization or bodies

We may use your information to contact you via email or telephone, typically to get feedback, to inform you about new products or provide support on your issues, If you do not want us to contact you via email, you can unsubscribe at any time.

  • You have total control on the privacy of your information
  • Your information will never be sold, exchanged or disclosed to any third party for marketing purposes
  • You can decide whether you want to opt-in to receive offers from us

Payment policy:

When you purchase our certifications online, you need to make the payment online, thus you will be required to share your personal information such as name, e-mail address, telephone number, address(s), credit card number, expiration, and CVV number, with us. During this program, we store your contact information in our registration and order-entry systems. Your credit card information is never stored in our system as it is processed by our payment gateway which uses Secure Encryption Technology (SSL).

Cancellation and refund policy:

Thank you for purchasing our certifications/ other services. We ensure that all our users have rewarding experience while they purchase our certifications/other services whether it may be for online or offline.

As with any online / offline purchases from IVY Global Academy, below are the terms and conditions that govern the Refund Policy. When you buy a Certification on www.ivyglobalacademy.org website you agree to our Privacy Policy, Terms of Use.

Refund policy terms may change time to time and we reserve all the right to change the term of refund policy at any time without notice.

Our refund policy as follows:

1.Raise refund request within 2 days of purchase of certification/ other services, refund purely depend on the discretion of the IVY Global Academy and all rights on refund reserved by IVY Global Academy.

2.In case of duplicate payment or excess payment made by aspirant/s, will be processed after considering relevant facts via same source within 15 days post intimation by the aspirant/customer to support@ivyglobalacademy.com.

3.E vouchers once purchased can’t be cancelled but can be transferred to others; aspirants needs to send to an email request in this regards to support @ ivyglobalacademy.com.

4.Order once placed cannot be cancelled and moreover no refunds shall be granted. Hence requested to be careful while placing the order(s).

Certificate Content:

Certificate content for all certifications, is provided only for the purpose of education and guidance towards achieving the certification. The content is reviewed regularly and is subject to change without notice. IVY Global Academy reserves all rights to modify content without notice.

Content – All Rights Reserved:

You can electronically copy or take print of the website pages, if it is being used for personal use only. IVY Global Academy holds all the right to all the material on this website, unless otherwise indicated. A written permission of the copyright holder must be obtained for any use of this material other than for purposes permitted by law.

Sharing your personal information:

If you have purchased a IVY Global Academy Certification, we may ask you for testimonial and if you authorize us, we will display your testimonial on our website, photos and videos or in all our social media channels such as Facebook, YouTube or Flickr. You should be aware that your publicly identifiable information could be used to send you promotional, unsolicited messages. We are not responsible for your personal information which you have chosen to display.

If you don’t want us to feature your pictures/testimonials on our website or on our social media channels, you can write a mail to support @ivyglobalacademy.com

Personal Information Corrections:

You can contact us if you notice that the information we are holding is incorrect or incomplete. Please send us a mail to support@ivyglobalacademy.com

Changes to Privacy Policy:

This privacy policy terms may change time to time and we reserve all the right to change the terms of this privacy policy at any time. When we update the privacy policy, all our registered users will be notified via email.

Privacy Policy Questions?

If you do not understand any aspects of our Privacy Policy and have any questions regarding the Privacy Policy, please feel free to contact us at support@ivyglobalacademy.com